How to complain about Maintenance Enforcement
If the Department of Maintenance Enforcement treats you in an unprofessional,
predatory, or unconstitutional fashion, you should complain. Here is what
you have to do:
Write a letter to your provincial Director of Maintenance
If you are not satisfied with the result, pursue other avenues:
If you are requesting information, such as policies, contact the Information
and Privacy Commissioner who can help you exercise the Freedom of Information
Act. You will be asked to write a letter outlining your request with a
copy of the letter to the Director of Maintenance Enforcement.
In Alberta call (403) 422-6860.
You will no doubt be disgusted to know that, according to the privacy
commission, the Director can withhold the information on your own account.
So there is no way to know if the information on your account is correct.
I hope someone has the good sense to challenge such a ruling in court if
they get the chance.
If you are complaining about unfair treatment, write a letter to the Provincial
Ombudsman. Enclose a copy of the letter to the Director of Maintenance